Subscription roof maintenance for Queensland homeowners — built around professional inspections, timestamped photo records and signed reports from a QBCC-licensed roofer. The maintenance record your insurer may ask for, kept on your behalf.
Plans from $65 a month · Initial Condition Assessment $249
South East Queensland took four severe weather events in a single year. Hail, ex-Tropical Cyclone Alfred, and back-to-back spring and November storms. Queensland alone accounted for more than $4.1 billion of Australia's insured losses in 2025.
Every one of those claims is assessed. And Australian home insurance does not cover wear, tear or gradual deterioration — it covers sudden damage to a roof that was being looked after. When an assessor finds cracked ridge capping, degraded flashings or blocked gutters, that finding goes in the report.
"The presence of such damage can often cause a claim to be knocked back, or any payouts resulting from the claim to be reduced."Suncorp Insurance, on wear and tear and gradual deterioration — suncorp.com.au
That is an insurer telling homeowners, in its own words, what maintenance has to do with a claim. Most homeowners have no way to answer it. No photos, no dates, no report — just a memory of someone having a look once.
Roof Guard Queensland closes that gap. We maintain the roof, and we build you a signed, dated, timestamped record that the maintenance happened.
Our position
"We don't promise insurance outcomes. We give you the maintenance and the records that put you in the strongest position to answer the question when it's asked."
$4.1bn
Insured losses from declared extreme weather events in Queensland during 2025 — of $4.8bn nationally.
Insurance Council of Australia · April 2026
$16,471
Average cost of a claim from a declared extreme weather event in 2025 — up 39% on the year before.
Insurance Council of Australia · April 2026
294,000
Claims lodged across Australia from declared extreme weather events in 2025.
Insurance Council of Australia · April 2026
$65
Per month — the cost of keeping a professional maintenance record on your roof.
Essential plan, monthly · Roof Guard Queensland
A simple, repeatable service built around what assessors actually look for: regular professional inspection, signed documentation, and a clear starting point.
— 01
Pick the tier that suits your roof and your budget. Sign the service agreement online in under five minutes. No phone tag, no sales visit.
— 02
We attend, inspect, and document the roof as it stands today — minimum 12 timestamped photos and a signed report. This is Day 1 of your record.
— 03
We come back on your plan's schedule, inspect, carry out the maintenance included in your tier, and issue a signed report. Every visit joins the record.
— 04
Your history stays available to you — in the client app on Guardian and Prestige, or on request any time. If you need it for a claim, a sale or a tenant, it's there.
Most homeowners have never seen a professional roof inspection report. Here is what one of ours contains, and why each part of it matters.
C. Mclachlan
Every report carries a unique reference number, the property address, the date and the time. Not "sometime last autumn" — a specific, verifiable point in time that sits in a numbered sequence.
Dated photographs of the actual roof, taken on the day. Photographs are what turn a written opinion into evidence, and they are what an assessor can compare against the damage in front of them.
Ridge capping, valleys, flashings, gutters, tiles, penetrations — each assessed and graded separately. When a report says "sound," it says which part, on what date. When it says "action," you know before the storm does.
The signature and QBCC licence number of the person who was on your roof. That is what separates a professional inspection record from a receipt for a service call.
Every plan begins with a one-off Initial Condition Assessment — $249, payable before the first inspection. That is your baseline report and Day 1 of the maintenance record. All prices include GST.
More than one property? 10% off the subscription on every additional property under the same billing entity.
$65 /month
$780 a year
1 inspection per year
★ Most popular
$119 /month
$1,428 a year
2 inspections per year
$199 /month
$2,388 a year
4 inspections per year
Pricing covers standard pitched-roof homes inside our service area. Larger or specialty roofs — multi-storey, complex flashings, commercial — are quoted individually after the Initial Condition Assessment. Minimum term is 12 months, then month-to-month with 30 days' written notice. Ad-hoc inspections are $189 for subscribers, $249 otherwise. Repairs are quoted separately. Full terms on the plans page.
This gives you our actual recommendation based on how roofs in this climate behave — not an upsell. Sometimes the answer is Essential.
Question 1 of 4
When a roof-related claim is lodged, the assessor is looking for one thing above everything else: evidence that the roof was being maintained. Their professional opinion on that question carries real weight in the outcome.
Most homeowners have nothing to put next to that opinion. No photos. No reports. No dates. In that situation the assessor's view is the only view on the table, and the homeowner is arguing from memory.
A Roof Guard Queensland subscription changes what you are able to hand over: signed, dated, professionally prepared inspection reports with timestamped photographs covering months or years of consistent maintenance. It does not decide the claim. It means you are not the only person in the conversation without documents.
— 01
Every inspection produces dated photographic evidence of the roof's condition at that point in time — a minimum of twelve images, held on file.
— 02
Reports carry the name and licence number of the licensed roofer who inspected the property. Documentation with professional weight behind it, not a service receipt.
— 03
Each visit references the baseline and the report before it. The record gets stronger the longer you hold it — which is the whole reason it is a subscription and not a call-out.
Worth reading before you sign up rather than after. If any of this is what you actually need, tell us and we will quote it properly or point you to someone who does it.
Re-bedding and re-pointing a full roof, replacing sheets or large tile sections, structural work. Found on inspection, quoted separately — with 10% off labour for subscribers.
We are a maintenance and documentation service. If your roof needs restoring or replacing, we will say so plainly and in writing.
Anything below the roof line — ceilings, cornices, insulation, plaster. That is a builder's or an insurer's job, not ours.
We inspect around panels and note what we can see. We do not clean, remove, refit or service them.
Priority post-storm response is included on Prestige and available at $189 on Essential and Guardian. We are not a 24-hour emergency service.
We produce documentation. Whether a claim is paid is decided by your insurer, on your policy. Any roofer who tells you otherwise is selling you something they cannot deliver.
Everything above is in the Service Agreement too. We would rather you knew now.
I'm a QBCC-licensed roofer working across Brisbane and South East Queensland. Over the years I've been called out to too many homes after storms — not to fix the damage, but to give an opinion on a claim that had already been knocked back.
The pattern was almost always the same. The roof had real damage. The homeowner had paid premiums for years. And the insurer had pointed at one thing: insufficient evidence of maintenance. With no records, there was nowhere for them to go.
"The missing piece was never the maintenance work. It was a professional record that the work had happened."
Roof Guard Queensland is a subscription. You pay a set amount each month. We attend on a schedule, inspect the roof properly, carry out the maintenance included in your plan, and produce a signed, timestamped report every single visit. Those reports go into a permanent record we hold for you.
We don't promise insurance outcomes — no roofer can. What we promise is narrower and we can actually deliver it: professional QBCC-licensed work, documented to a standard that stands up, every time.
We're taking on our first homeowners now. Early clients deal with me directly, and the service gets shaped by what they tell us. The pricing is the pricing — it's the same for the first client and the hundredth, and it's published above so you can see it before you speak to anyone.
"We launched in 2026 and we don't have a wall of testimonials yet. When we have real ones, from real customers who agreed to be named, they'll go here. Not before."
Cameron Mclachlan · Founder
Our reviews will be on Google Business Profile, where you can see who wrote them and when. Until there are at least five, this space stays as it is.
If your roof is in good condition, this is the cheapest time to start. The value of a maintenance record comes from its length — a file that starts today and runs three years is worth far more than one that starts the week after a storm. Beginning while everything is sound is the point, not a reason to wait.
We tell you, in writing, with photographs, and we quote it separately. You are under no obligation to have us do the repair — the report is yours and you can take it to anyone. Subscribers get 10% off our labour if you do want us to do it.
We would rather find it on a Tuesday in April than have you find it during a storm in November.
No, and be careful of anyone who does. Claim decisions are made by your insurer based on your policy, your circumstances and the damage. What we provide is documentation — professional, dated evidence of the roof's condition and maintenance over time. That evidence is what you are otherwise missing.
The maintenance record is yours, and it is a genuinely useful thing to hand a buyer or put in front of a building inspector — a documented roof history is a selling point. If you are past the 12-month minimum term you can cancel with 30 days' written notice, or the incoming owner can take the subscription over. Just let us know which.
Not as a standard feature — a paused record has a gap in it, which undermines the reason you are paying for it. If something significant changes, call me and we'll work it out like adults.
After the 12-month minimum term: nothing. Give us 30 days' written notice and it stops.
Inside the first 12 months, early termination is the lesser of 50% of the remaining monthly fees or $300. The Initial Condition Assessment is refunded in full if we cancel before the inspection happens, and is non-refundable once the inspection has taken place. All of it is in the Cancellation & Refund Policy.
Not on an individual basis — in a strata building the roof is common property and it is the body corporate's responsibility, not yours. If you are on a committee or you are the building manager, that is a conversation we very much want to have: see body corporate.
No problem — plenty of SEQ roofs have them, and the roof around and under an array is exactly where problems get missed. We inspect and document what we can safely access and see, and we note anything of concern. We do not clean, remove, refit or service the panels themselves.
Most standard homes take 45 to 90 minutes on site, depending on size, pitch and access. The Initial Condition Assessment is the longest because it establishes the baseline. Your report is issued after the visit, not scribbled on the tailgate.
Not usually. We need safe access to the roof and to the property, which for most homes means side gate access. We confirm the date in advance, and you get the report and the photographs whether you were there or not. For rental properties we coordinate with the tenant or the property manager.
How often we come, and how much we do while we are there. Essential is one inspection a year — documentation, no hands-on maintenance. Guardian is two visits a year with minor maintenance included on each, plus client app access, and it is what most homes in this climate should be on. Prestige is quarterly, with priority post-storm response and an annual roof health summary.
Tiles, trees and age all push you up a tier. The recommender above will give you our honest read.
Two reasons. The first is that by the time there is an obvious problem, the cheap fix has usually passed — a $40 cracked cap becomes a ceiling repair.
The second is the one that matters more: a call-out generates an invoice, not a history. What supports you later is a continuous, dated record showing the roof was being looked after all along. You cannot buy that retrospectively at the point you need it, which is exactly when everyone wishes they had it.
Not a call centre, not a sales rep on commission. You'll hear back from Cameron — within the hour during business hours, or first thing the next business morning.
01I call you to understand the property and answer your questions.
02If we're a fit, we book the Initial Condition Assessment.
03You get the full report and the pricing — then you decide.
04No pressure, no obligation, no spam. Ever.
Takes about a minute. No commitment.